0930 Phone call on the iPhone from the Vodafone wallah - 'Wire had come adrift in the box at the end of your road, squire. All fixed.'
1300 Return home to an answer phone message from the same bloke to the same effect.
1301 Discover that he is not telling porkies and all phone lines and Internet are working.
1335 TXT from Vodafone saying if I have any problems, do not hesitate to contact them
I am not alone in being swift to lambast appalling service so a bit of credit where credit is due. Vodafone tend to get more than their share of bad press but not from me today. Good stuff. I phoned them up to thank them for prompt and efficient service. I think it quite wrong footed the girl at the help desk.
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